resume

Work Experience

Deputy Director of Communications

City of Providence RI September 2026 – Current

Collaborate directly with senior employees including the Mayor, and external stakeholders to align communications strategies, initiatives and effective public messaging
Monitor emerging trends and public viewpoints to shape proactive strategic approaches
Support crisis communications by providing rapid response materials through social media platforms

Social Media Manager

City of Providence RI March 2026 – September 2026

Spearhead content strategy, launch campaigns while boosting engagement for multiple City of Providence social media accounts and channels
Analyze social media data to track engagement and enhance channel performances
Develop and oversee all visual narrative content including short-form video and graphic design

Brand Strategist

WaterFire Providence April 2022 – March 2026

Managed visitor communications via digital platforms with mission-centered engagement
Collaborated internally with departments and externally with stakeholders to ensure cohesive public messaging and brand alignment
Created and managed all brand-aligned content of all social media, email campaigns and digital marketing from start to finish
Produced and oversaw all visual storytelling content, including photography, videography and short-form video production
Managed and upkept organization website including event pages, press releases, and event listings

Customer Service Assistant Manager

Dave’s Fresh Marketplace February 2014 – April 2022

Lead a team of 40 full-time and part-time employees
Streamlined front-end operations and managed staff schedules
Developed customer service policies and best practices for the customer service booth

Social Media Coordinator

The Roots Project January 2018 – March 2020

Managed social media account and created content specifically used for brand awareness and fundraising
Edited blog posts and maintained website and SEO

Sales Clerk and Media Lead

Baker’s Baskets and Flowers June 2010 – August 2013

Created website and all social media platforms for a growing business
Managed email platform advertising shop happenings, orders and calendars

Professional Summary

A dynamic and energetic professional with over 15 years of content and social media experience with a proven track record of building strong and efficient teams. Passionate about social justice, looking to grow brand strategy and leverage past experience for the benefit of the social good.

SKILLS & PROFICIENCIES

Management and team leadership
Strong verbal and written communication
Customer Service
Proficient in Google Suite, Adobe Creative Suite, Canva & Microsoft Office
Project management
Self-motivated
Fluent in Social Media
Detail Oriented

Educational Background

University of Rhode Island Kingston, RI 2013 – 2017

Bachelor’s of Science – Sociology & Criminal Justice

Bachelor’s of Arts – Film & Media

Freelance Work

Website Designer

Warwick Knights of Columbus – Spring 2025 – Current

Built website for organization and created system for rentals and bookings
Head of promotion for all events and happenings

Content + Video Producer

Millennial RI – Fall 2025

Worked with founder and board members to create promotional content for 10 year anniversary event
Created, produced and edited videos for social media platforms

Videographer

Yo Soy Grechel – January 2024

Commissioned to create content based on opening of artist’s gallery show
Video produced used in artist receiving grant for further art creations and galleries

Internships

Social Media + Marketing Coordinator

Sabrina Araujo Social Media – December 2017 – April 2018

Lead social media and content creation
Interacted with other creatives to maintain brand awareness
Shot and edited video clips and features for the blog
Interviewed creatives for RI Fashion Week

Production Assistant

Antiques Roadshow Sept. 2017 – December 2017

Assisted the production team with lighting and stage set-up
Assisted with cinematography